Novotel Casablanca City Center, Casablanca
About the Hotel
Novotel Casablanca City Center serves as a modern hub within the historic city of Casablanca, Morocco. Its strategic location near the bustling Medina and commercial port highlights its accessibility to cultural sights. The hotel stands out for its contemporary amenities and strong commitment to service excellence, exemplified by staff such as the night receptionist, Nabil. Guests can expect a blend of comfort and efficiency in their stay.
Location
Situated in the heart of Casablanca, the hotel is conveniently near major attractions like the Hassan II Mosque, only 2 km away. The hotel is approximately 0.5 km from the Casa Port train station, facilitating easy transit. Guests find themselves close to several restaurants, bars, and shops, allowing for convenient exploration of the city. Mohammed V Airport is located about 35 km from the hotel, ensuring accessibility for international travelers.
Rooms
The hotel features 281 air-conditioned rooms, each equipped with flat-screen televisions and complimentary Wi-Fi. Many rooms offer ocean views and include a minibar along with a welcome tray for convenience. The spacious suites provide a separate lounge area and an en-suite bathroom fitted with modern amenities. The design prioritizes comfort, creating an inviting space to unwind after a day of exploration.
Eat & Drink
Delight Restaurant, located within the hotel, serves a menu of international cuisine in a relaxed atmosphere. The restaurant is open for lunch and dinner, offering guests a variety of gourmet dishes. A bar/lounge area invites guests to socialize over drinks, adding to the dining experience. While reviews indicate that the breakfast experience was hindered by technical issues, the overall culinary selection remains a highlight.
Leisure & Business
For leisure and business needs, Novotel Casablanca City Center provides a range of services. There is a well-equipped fitness center aimed at maintaining guests' health during their stay. Business travelers can utilize four meeting rooms and a self-service business center, alongside complimentary wired Internet access. Safety features and concierge services also enhance the guest experience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's play area
Spa & Leisure
- Sun terrace
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has its ups and downs. The rooms were almost okay, except for the TV that wasn't working at all, and the towels seemed very old. The service, especially at the restaurant, notably the 'mezanino,' was really terrible. On the bright side, they offered a decent buffet with made-to-order omelets and pancakes out on the patio.
Upon walking into the hotel, I found the room to be comfortable and clean, with helpful staff. However, the room was quite small and overlooked a building site. The hotel is in a great location, near Casa Port train station and the airport, making it convenient for travelers. The dining experience had its ups and downs, with some delicious offerings but challenges in finding a clean table or cutlery. Overall, the hotel offers a good value for money.
I will not recommend anyone, not even those I don't know, to stay at this hotel as there was a shortage of rooms even after informing the Hotel in advance and check-in on the 2nd day of booking, resulting in getting assigned rooms typically reserved for tour groups that do not stay long. On the positive side, the room provided was comfortable, clean, and well-equipped with amenities like a hot water maker for coffee or tea, a hairdryer, a safe, a small shower room, and a separate toilet 'closet'.
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